What Data We Collect and Why
When you create an account, we collect your name, contact details, and the payment information you provide — including wallet identifiers linked to bKash, Nagad, or Rocket when you make a deposit or request a withdrawal. This data is used to verify your identity, process transactions,
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and keep your account accessible across devices. We do not sell your personal information to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We may collect device and browser data when you access the platform on
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mobile or desktop — this helps us maintain session continuity so your account stays active as you switch between your phone browser and the app. We retain your account data for as long as your account is active or as required by applicable regulations in your
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region. You can request a copy of the data we hold on you at any time by contacting our support team. Availability of certain features and data rights may depend on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.